Please click on “forgot password?” and a new password will be issued and sent to your email.
You Can also request for your password to be reset in the contact us page or through your relationship manager.
What should I do if I have forgotten my password?
Please click on “forgot password?” and a new password will be issued and sent to your email.
How can I update my personal details?
You can update the information in My Account>Personal Details or contact us by email.
Please refrain from opening multiple accounts, we can change or amend any details on your existing account if necessary.
How can I get in contact with you?
The ImperialOptions support team is here for you. You can contact us via email (customersupport@ImperialOptions.com), or by the given phone number for your area in the contact us page, or through our live chat system.
Please use Imperial Options email out side of working hours.
should I install software?
No, ImperialOptions is a web-based trading platform, meaning you can login to your account and trade on any device that has an internet connection.
Where can I view my transaction history?
All your deposits, withdrawals and portfolio history can be viewed in the My Account section. Just login to your account and select the information you wish to view.
Where can I view the precise trading hours of each asset?
A detailed list of all our available assets, their description, expiry times, symbol and trading hours is presented in the Asset Index located at the bottom of the homepage.
What is the time shown on this site?
The time is set at GMT +0 and it's synchronized with the market time.
Colors of the rates on the trading platform
Green indicates the rising of a price, and red indicates the falling of a price.
What is a binary option?
Binary Options are simple and rewarding financial trading products. Binary options deliver a fixed return on every executed trade, depending on whether the trade was “in the money" (win), “out of the money” (loss) or "at the money” (tie). Binary Options - also referred to as digital options - are one of the world's fastest growing financial trading products. Their simplicity, together with the certainty, which they offer on every trade, makes them an attractive trading tool for many financial investors.
The potential return offered on a binary option is fixed and known before the purchase is made. Binary options can be bought on virtually any tradable asset and can be bought by predicting the direction of the asset's price in either direction at the end of a set duration, called the expiry time. This means that traders can invest in any financial product either long term or short term simply by buying a binary option. Binary options are offered against a fixed expiry time which can vary anywhere from 30 seconds to 1 hour, 1 day, even up to a full year. Binary options cannot be resold before the expiry time is reached.
What is an Underlying Asset?
Assets are any tradable products on which a financial market can be based. The most common assets which are traded through financial markets are commodities (e.g. gold, oil, platinum), stocks (e.g. Microsoft, Nike, Citi, Coca Cola), currency pairs (e.g. Euro-Dollar, Dollar-Yen), Stock indices (e.g. Nasdaq, Dow Jones, FTSE) and bonds. In binary options trading, investors buy options on individual assets for a fixed expiry time in order to try to benefit from the price changes to the underlying asset.
What is the maximum investment amount?
The Maximum Investment amount can vary depending on the type of account, A standard account is 3000 USD/EUR/GBP
For VIP Accounts the Maximum Investment size can be tailored to your requirements.
Open Account 6
How can I register?
Registering at ImperialOptions is extremely simple:
1. Click on “Open Trading Account” on the home page.
2. Fill in the mandatory details.
3. Submit the form.
4. You will receive a welcome e-mail with a verification link. Click on it.
5. That’s all! Welcome to ImperialOptions!
I have problems with the registration process. What should I do?
Our team at ImperialOptions are here for you, and are readily available to help! You can contact us by Email, phone, telephone or through the Live Chat button on top of the page.
Are payouts taxable?
ImperialOptions traders are responsible for their taxation liabilities, if any, at their place of residence. See our general terms for more details.
How secure is trading with Imperial Options?
Imperial Options takes all possible measures to ensure your utmost security. We use the internationally accepted security system SSL (Secure Sockets Layer) that encrypts all credit card payments over the web. This system is automatic, and you will receive instant notification if your browser does not support it.
Do I have to deposit money for registration?
No. A deposit is not required and no credit/debit card details are required in order to register for this site. However, you will have to deposit money to start trading.
What currency can I use for trading?
You can open an account in USD, GBP, EUR, CHF, AUD or CAD. Please note that you cannot change your currency selection after registration.
What is the minimum deposit amount?
250 EUR, 250 USD, 250 GBP or 25'000 JPY, depending on the currency of choice in your account.
What is the maximum deposit amount?
It depends on the deposit method.
1. Credit card - 5,000 USD
2. Wire - Unlimited
Is there a minimum withdrawal amount?
Yes. The minimum withdrawal amount is 100 EUR, 100 GBP or 100 USD depending on your trading account currency.
What is a Swift Code?
A SWIFT code is the unique identification code of a particular bank that is used when transferring money between banks. Your bank can tell you what its SWIFT code is. If the SWIFT code comprises only eight digits, you will have to insert XXX at the end.
Can I cancel a withdrawal? How so?
Of course! Even if your withdrawal request is being processed, you can still cancel the withdrawal and return the money to your ImperialOptions account. The withdrawal cancellation option is especially useful when you do not have sufficient funds in your account, but you wish to continue trading. You can simply cancel your withdrawal by contacting us by phone or email.
At ImperialOptions, you can make any wire transfer over the amount of USD500(JPY50000). There is a commission of USD25 (JPY2500) added to the wire transfer. Please note that the wire transfer must be in accordance to the details which are posted on the banking page under Wire Transfer. Please email a copy of the wire transfer to banking@ImperialOptions.com. It can take up to 5 business days for the funds to appear in your ImperialOptions account.
For your information, there is a window of two businesses that are designated as a period of examination in ImperialOptions from the day that the payment request was received. After that examination period, the remittance to the customer will be completed within 5-7 business days.
Upon any uncertainty, question, or comment, please don’t hesitate to contact us. We are here to help!
Which payment methods can I use?
ImperialOptions allows you to make payments through the method of your choice be it credit card, debit card, wire transfer, Carte Bleue or WebMoney. The following credit/debit cards are accepted:
VISA, MASTERCARD, Carte Bleue, or MAESTRO
The lowest amount of payment by credit card is 250 USD, 250 GBP, 250 EUR (25,000 JPY).
What are the procedures for deposits and withdrawals?
In order for a deposit or withdrawal to be successfully activated, proper documentation for personal identification must be supplied by e-mail to banking@ImperialOptions.com when your ImperialOptions account is established:
1. Picture ID: This can be any public document such as passport or driver’s license.
2. Documentation that can confirm present address, like a receipt within the last 6 months of a public utility bill.
3. If you invested by credit card, then a copy of the credit card used for the investment must be sent. For your own security, please cover your card number on the front of the card, leaving only the last 4 digits visible, and also cover the CVV number on the back of the card, leaving the signature visible.
That’s all! Now you can deposit and withdraw to your discretion.
What is a Call Option?
“Call” represents the “up” direction that a price may take. If you believe that the price of the asset will rise by the expiry, then “call” is the button to click.
Call's are often placed in an uptrend market condition.
What is a Put Option?
Put represents the “down” direction that a price may take. If you believe that the price of the asset will fall by the expiry time, then “put” is the button to click.
Put Options are often placed in a downtrend market condition
How do I make a trade?
Once you have successfully funded your account you are ready to start trading. Click on the Trading tab on the top search bar, this will bring up the platform where you can find the available assets. Select an Asset, decide whether you believe it will go up or down, the amount you would like to trade and the expiry time; select "call" if you believe the asset will rise within that timeframe or "put" if you think it will fall.
What return will I get for a successful investment?
A successful investment will be in accordance to the percentage displayed for the particular offer you wish to trade. Each option displays its own payout percentage, ImperialOptions usually offers between 70% - 85% for traditional binary options, but you can trade One Touch options for payouts as high as 550%!
What return will I get if an option expires out of the money?
What are the rates displayed in the trading boxes?
Rates are the quoted prices of the underlying assets. The rate is the price offered by ImperialOptions, based on live feeds from Reuters. Please note that rates offered by ImperialOptions are not always reflective of exact market prices – they can vary up to a few pips. The rates we present in the trading boxes on our home page are those at which ImperialOptions is willing to sell the options for.
What is the expiration rate?
The expiry rate is the price of the underlying asset at the time of expiry according to feed providers such as Reuters. This is the determining factor in if the option has expired in-the-money or out-of-the-money.
What is the expiration time?
The expiration time is the time and date at which an option expires.
Why do the rates continue to change before I make a decision?
Like the market, rates at ImperialOptions are dynamic and change every second. The market fluctuations affect our automatic pricing engine, which displays rates at real-time. However, here at ImperialOptions, rate capturing is as good as technology allows. Additionally, you have the option to cancel your trade if you did not receive the exact rate you wished to trade on.
For your convenience, ImperialOptions makes rate analysis as easy as possible, by showing a blinking movement every time the price fluctuates, and by the color indicator, which turns the price green upon upward movement, or red upon downward movement.
Why am I unable to make a trade?
Unsuccessful trades are usually a result of insufficient funds, or if you are attempting a trade on an asset outside of the market trading hours. If neither of these reasons are the case, please contact us by mail to customersupport@ImperialOptions.com, or by phone.