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TERMS & CONDITIONS

  • Membership Eligibility
  • Registration Information and Requirements
  • Legal Restrictions
  • Limited License
  • Risk Disclosure
  • Financial Information
  • Links
  • Trading Cancellation
  • General Withdrawal Procedure
  • Withdrawal Conditions for Accounts with Bonus
  • Deposits
  • Fees and Charges
  • FIBR (Full Investment Bonus Refund)
  • One on One Training…
  • Additional Features
  • Asset Suspension
  • Limited Liability
  • Anti-Money Laundering
  • Intellectual Property
  • Indemnification
  • Term and Termination
  • Privacy and Security Policy
  • Force Majeure
  • Complaints
  • EURONEXT Assets
  • Third Party Applications
CLIENT AGREEMENT REGARDING USE OF the company SERVICES
  • Online Services Agreement

    online-ser-agreThese Trading Terms and Conditions (hereafter the “Agreement”) are made between Global Transactions LP and the CLIENT (Account holder at www.imperialoptions.com). This Agreement applies to both the Site and Platform, as well as to the electronic content and or software currently contained on the Site that supplies the client with real time information about the option rates of some currencies, stocks and commodities, as well as the program facilities for executing trades in the Binary Options market via the web, phone or fax, and any other features, content or services that the company may add in the future (the “Services”).

    The domain name www.imperialoptions.com(hereafter the “Main Website”) is owned and operated by Global Transactions LP, heafter to be refered to as «The Company» . The Company may also register and operate other websites mainly for promotional and marketing purposes in languages other than English.

    Clearing and Billing services are provided by Global Transaction LP, a subsidiary of Global Capital Ltd of Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Marshal Islands United Kingdom.

  • General

    general-termsVersion 1.4

    The website, www.imperialoptions.com, domain, is owned and operated by Global Transactions LP.

    All clients accessing the the company website agree to abide by the following terms and conditions governing the user of its services (the “Agreement”).

    This Agreement describes the terms, conditions and risks applicable to client use of the company services available under the domain of www.ImperialOptions.com the “Site”. If the client has any questions regarding this Agreement please contact the Client’s Relationship Manager (“RM”) or the Client’s support team.

    Client must read, agree with and accept all of the terms and conditions contained in this Agreement without modifications, which include those terms and conditions expressly set forth below and those incorporated by reference, before client may become an active client of the company. By continuing to access or use the Site, client agrees to follow the terms and conditions of this Agreement.

    This Agreement is effective upon the acceptance in registration for new registering clients. If client does not agree to be bound by the terms and conditions of this Agreement and does not use or access our site after registering, client must inform us in writing immediately.

    The company may assign this Agreement of any rights and/or obligation hereunder without client’s consent.

    The company may amend the terms and conditions of this Agreement from time to time by posting the amended terms on the Site. Client is responsible for checking whether the Agreement is amended. Any amendment shall come into forces of the day it was published on the Site. If client does not agree to be bound by the changes to the terms and conditions of this Agreement, client must not use or access our services, and inform us in writing immediately.

    The company is a leading binary-option platform that’s safe, secure and simple to understand, even for novice clients. Binary options are available in all markets – currency, stock, commodities and indices. the companies technology provider offers options quotes for over 80 underlying assets.

    Options trades hold the risk of partial or full loss of funds. Any client, who is planning to make profits on options trades, should take this fact into consideration. The company advises its clients to read its terms and conditions carefully before opening positions on our platform. Option quotes displayed on the main website are indicative rates that the company is prepared to sell options at, and may not correspond to either live market quotations or quoted rates at the point of sale. Option rates presented on the main website may differ from rates presented on other platforms, and the rates presented on the website should not be compared to any live price feed, or any other platform.

    The term CLIENT references any individual or entity that expressly or impliedly agrees to all terms and conditions of the company by opening an account and engaging in trades.

    Any changes to these terms and condition will be notified to all registered traders by email before coming into effect.

  • 2. Membership Eligibility

    The Services are available to and may only be used by individuals or companies who can form legally binding contracts under the law applicable to their country of domicile. Without limiting the foregoing, the company services are not available to persons under the age of 18 or otherwise under legal age (“Minors”). If client is a Minor, client may not user this Service. IF CLIENT DOES NOT QUALIFY, PLEASE DO NOT USE OUR SITE.

    The company will, on a best efforts basis, ensure no minors register on the site, however, in all circumstances, we shall not be held responsible for misuse of our Services by any unauthorized parties or minors.

    Services are only available to, and may only be used by individuals and entities that have sufficient experience and knowledge in financial matters to be capable of evaluating the merits and risks of acquiring contracts via this Site and have done so without relying on any information provided by an RM or contained in the main website.

    Clients shall bear sole responsibility for any decision made and/or to be made in utilising the company services and understand fully that the RM and/or the Site do not in any form provide investment advice.

    All clients acknowledge that placing trades on binary options may run the risk of loss of money, the company or its RM’s are not responsible for verifying and/or checking whether a client possesses sufficient knowledge and/or experience, nor shall they be responsible for any damage and/or loss incurred by client due to any misrepresentation, damages or loss related to the use of the company Services or its Site.

    1.1 Factual information

    The Company may make available to you through one or more of its services a broad range of factual information that is generated internally or obtained from agents, vendors or partners (“Third Party Providers”). This includes, but is not limited to, financial market data, quotes, news, analyst opinions and research reports, graphs or data. (“Factual Information”).

    Market Information provided on our web pages is not intended as investment advice. The Company does not endorse or approve the factual information, and we make it available to you only as a service for your own convenience. The Client will not “deep-link”, redistribute or facilitate the redistribution of factual Information, nor will they provide access to factual Information to anyone who is not authorized by the Company to receive it.

    The company services are not available where they are illegal to use, and the company reserves the right to refuse and/or cancel Services at its own discretion.

  • 3. Registration Information and Requirements

    As a client accessing the company Services either via an RM or the website, client will be asked to provide valid subsisting verification of identity and relevant information. Client is responsible for securing login credentials for account with the company. Client holds sole responsibility for any damage caused due to any act of omission of client causing inappropriate or irregular use of client Account. Client warrants to provide true, accurate, current and complete information regarding identity during the registration process. Any false information or impersonation of any person or entity, misrepresentation regarding any affiliate with another person, entity or association, use of false headers or other acts of omissions to conceal one’s identity from the company for any purpose WILL BE PROSECUTED UNDER THE FULLEST EXTENT OF THE LAW. If client is registered for a business entity, client hereby declares that client has the authority to bind that entity to this Agreement. The company, at its sole discretion, may require verification of identity prior to activation of an account.

    A client must register personally and not on behalf of someone else.

    The company will treat with care the information client entrusts to it, in accordance with disclosures it provides during the registration process and in its Privacy Policy.

    Transferring funds amongst trader accounts is strictly prohibited.

    Clients are prohibited from opening multiple accounts in the main website. Duplicate accounts may be closed without notice. The company will retain any bonus awarded to the client and any winnings will be forfeited; any amounts deposited by the client will be returned to the client.

    Funds can only be remitted to the person named on the account. Funds cannot be remitted to a beneficiary with a different name (first and last).

    A client registration may be refused of closed at the operator’s sole discretion, but contractual obligations already made will be honored.

    During the registration process, a client must provide the company with valid identification, including but not limited to the address, contact email and/or personal telephone number. Invalid information may result in the closure of client account without notice to the client. The company will retain any bonus awarded to the client and any winnings will be forfeited and any amounts deposited by the client will be returned to the client.

  • 4. Legal Restrictions

    Client warrants it’s understanding that laws regarding contracts and Internet trading vary throughout the world and it is client’s obligation alone to ensure compliance with any law, regulation or directive relevant to client country of domicile. Ability to access the main website does not necessarily mean that the company services and/or client activities through it are legal under the laws, regulations or directives relevant to client country of domicile. Client declares that the moneys deposited in the account with the company are not laundered or a derivative of drug trafficking, abduction, terrorism or any other criminal or illegal activity.

    The prevailing language in case of interpretation will be the ENGLISH language.

  • 5. Limited License

    The company grants client a non-exclusive, non-transferable and limited personal license to access and use the Site (the “License”). The License is conditioned on continued client compliance with the terms and conditions of the Agreement.

    Client agrees not to resell marketing materials provided to them by their RM or permit secured access of the site to others, and not to copy any materials appearing on the site for resale or for any other purpose to others without the prior written consent of the company.

    Client shall be responsible and bound by any unauthorized use of the site, made in breach of this section.

    Client agrees to use the information received from the information systems of the company for the sole purpose of executing trades inside and within the Site.

    Client further agrees not to use any electronic communication feature of a Service on this Site for any purpose that is unlawful, tortuous, abusive, and intrusive on another’s privacy, harassing, libelous, defamatory, embarrassing, obscene, threating or hateful.

    The License granted under this Agreement will terminate if the company believes that any information provided by the client, including client email address, is no longer current or accurate, or if the client fails to otherwise comply with any term of condition in this Agreement and all rules and guidelines for each service or the company establishes that the client has abused in any way (including but not limited to engaging in a trade out of market rates), the main website. Upon notification of such violation, client agrees to cease accessing Services. Client agrees that the company, at its sole discretion and with our without notice, may terminate client access to any or all Services, close client open trades, remove and discard any information or content with its Service.

  • 6. Risk Disclosure

    Client agrees to use the Site at client’s own risk. Services promoted by the RM and provided on Site are suitable only for clients who are able to bear the loss of all the money they deposit and who are experienced in financial market risk taking. The possibility exists that client could sustain a loss of some or all of their initial deposit and therefore client should not deposit money that they cannot afford to lose. Client should be aware of all the risks associated with options trading and seek advice from an independent financial advisor (not an RM) if they have any doubts.

  • 7. Financial Information

    The company may make available to the Client through one or more of its Services a broad range of financial information that is generated internally, or obtained from agents, vendors or partners (“Third Party Providers”). This includes, but is not limited to, financial market data, quotes, news, analyst opinions and research reports, graphs or data (“Financial Information”).

    The company does not endorse or approve the Financial Information and we make it available to the client only as a courtesy. The company and its Third Party Providers do not guarantee the accuracy, timeliness, completeness or correct sequencing of the Financial Information, or warrant any results from client’s use or reliance on the financial information, which is readily accessible through other venues.

    Financial Information may quickly become unreliable for various reasons including, for example, changes in market conditions or economic circumstances. Neither the company nor the Third Party Providers are obligated to update any information or opinions contained in any Financial Information. This information is not part of the Services provided to the client and is only a courtesy. Either provider may discontinue offering Financial Information at any time without notice.

    It is the client’s duty to verify the reliability of the information on the Site and its suitability to their interest.

    The company disclaims any liability for any inaccuracies, loss or damage or any kind allegedly caused by information presented on or referenced by the Site.

    Client shall not treat the licensee as a financial institution nor expect interest on their deposits or account balances.

  • 8. Links

    The company may provide a link to other sites that are controlled or offered by third parties. Such links to a site or sites is not an endorsement, authorization, sponsorship or affiliate with respect to such site, its owners or its providers.

    The company cautions clients to ensure that they understand the risks involved in using such sites before retrieving, using, relying upon or purchasing anything via the Internet.

    Links to these websites are provided solely as a courtesy, and the client agrees that under no circumstances will client hold the company liable for any loss or damage caused by use of or reliance on any content, goods or services available.

  • 9. General Withdrawal Procedure

    The company’ finance department handles all withdrawal requests submitted. From the time the request is made, it can take the company up to 3 working days to begin processing your withdrawal.

    The company’ finance team will determine the method of withdrawal. Client cannot request a withdrawal method. All funds must be returned to the source of the original deposit. However, in some cases, this may not be possible (such as in case of a profit made above initial deposit).Only the company’ finance department may give financial information to the client’s regarding their accounts. No financial information pertaining to a clients account can be provided by an RM. the company’ finance department will venture to find the fastest method of processing a client withdrawal.

    The company offers several withdrawal methods; we can return funds via card, wire & E-Wallet.

    Identification is required for all withdrawals regardless of the withdrawal amount. If the account is initially funded by credit or debit card, or is at any point funded using a credit or debit card, the company will require a copy of the front and back of the credit card used, a government issued photo ID (such as a drivers license or passport) and a 3-months recent proof of address (such a bank statement or utility bill). Mobile phone bills and other general mail will not satisfy this requirement. If an account in the main website has been funded using multiple credit or debit cards, the The company’ finance department will require copies of all cards used before a withdrawal is approved.

    If the account is initially funded by wire transfer, or is at any point funded by wire transfer, a copy of the bank statement from the originating account showing the transfer will be required. Should the name on the bank statement differ from the person named on the account for the main website, further documentation showing the connection between the user and the bank account will be required.

    If the account is funded by an e-wallet (such as Moneybookers/Skrill), the client will be required to submit a photo ID and proof of address (as described above) where the address of the document submitted matches that on the users account at the company.

    When sending required documents, please follow these guidelines:

    — Please always send color copies, scans or photographs

    — Please do not enlarge, shrink or otherwise manipulate the size of the subject matter

    — When sending copies of cards, please conceal the middle 8 numbers on the front of the card, and please conceal the 3 digit security code on the back of the card. Please ensure the first and last four digits are visible. Cards sent showing all digits will be deleted immediately.

    — When sending bank statements, please ensure the name and address information are visible, as well as the transfer sent to the company. You should then conceal all other information.

    If the withdrawal amount, or cumulative withdrawal amount on the account, exceeds £5000 or equivalent, depending on account currency, The company’ finance department could require certified copies at the companies discretion on all identification documents, regardless of whether uncertified copies have previously been submitted.

    Documents can be certified as true original copies by a public professional including, but not limited to, a lawyer, doctor, civil servant, or police officer. Documents can also be certified, at cost, by a public notary, or at the post office. The individual certifying your documents cannot be related to you, or reside in your household.

    No withdrawals will be processed until such time as the company’ finance department has obtained all required identification and verified their authenticity. Once identification has been obtained once (or in the case of higher limit withdrawals, twice), ID will not need to be provided again with the exception of any additional payment methods or cards are used to fund the account, in which case, copies of further cards or bank statements will need to be provided.

    Once the withdrawal has been approved, please allow an additional 5 working days for the funds to show in a client account. Please note that larger withdrawal amounts may take additional time as they may be subject to fraud checks by the processing and receiving banks. These additional checks are not performed by, or at the request of, the company and we do not have control over this process.

  • 11. Withdrawal Conditions and Fees — Accounts with Bonus

    Clients can withdraw their own invested capital at any time. Clients will only be eligible to withdraw profits derived from trading their funds once the Bonus turnover requirement is met. Unless stated otherwise in writing from the Company and only the Company, a precondition for making withdrawals of profits derived from the Client’s own funds after using the Bonus is to buy options of 20 times the amount of the Bonus amount plus the deposit amount. Example: (deposit + bonus x 20 = required turnover for own capital profit withdrawal)

    Withdrawable profits are calculated based on the client’s Total Deposits to Total Granted Bonuses Ratio.

    By way of example, if a client initially deposited £1000 and was granted a Bonus of an additional £1000 then the Deposit to Bonus ratio is therefore 1:1. If the Client consequently performs sufficient trading to meet the Bonus turnover requirements (1000+1000 *20 = 40000) and makes a total of £200 profit, s/he is only entitled to withdraw the proportion of the profits made upon trading his/her own capital (£200 — £100 profit derived from bonus amount = £100). The client will therefore be able to withdraw his/her own invested funds of £1000 and an additional £100 profit. It should be noted that any withdrawal will automatically result in the cancellation of the entire active bonus. The client’s account balance after withdrawing all of his/her own funds and any profits derived from these funds will thereafter be 0.

    It should also be noted that any withdrawal exceeding the client’s own funds and any additional profits derived from these funds, will automatically be declined.

    If the client proceeds to a withdrawal of his/her own funds, the company shall cancel any existing bonuses awarded to the client.

    For the avoidance of any doubt both in terms of this clause and the entire interpretation of the terms and conditions, Clients should acknowledge that at all times real cash is lost before bonus funds.

    By way of example if a Client deposits £1000 and receives a bonus of £500 the Client’s account balance will be £1500. If a trader loses £300, this loss is to be deducted from the Client’s own funds. The Client’s account balance will therefore be £1200 with the cash portion being £700 and the bonus being £500. Should the Client wish to withdraw his/her own funds, s/he will only be entitled to withdraw a maximum sum of £700, which represents the Client’s own funds. It should be noted however, that if the Client proceeds to a withdrawal of his/her own funds, the company shall cancel any existing bonuses awarded to the Client.

  • 12. Deposits

    In order to fund a trader account in the main website, client can do so by bank transfer, using an e-wallet (such as Moneybookers/Skrill) or by utilizing major credit or debit cards. Note that if you choose to deposit via credit/debit card your bank statement will read: «ALW*imperialoption442037738602.

    Cash deposits are strictly prohibited. The minimum deposit allowed is 250 in all currencies (25,000 for YEN and 3000 CNY).

    The company charges no fees to the client to deposit using any approved deposit method in £, €, $, YEN, CAD, CNY and AUD

    Please also note that some card issuers may charge a fee to make a deposit into your account. Please check the terms and conditions of your card, or call your issuer directly if you think your issuer or bank may charge you a fee. Any charges issued by the bank or issuer must be disputed directly with them, as the company has no say or input on these fees.

    Once a deposit request via a bank transfer is submitted, it can take up to 3 business days to process the request and verify the funds have been received.

    All Transactions will be treated and cardholders will be treated as per UK Law.

    A deposit request whether credit or debit card, wire or E-Wallet into a trader account funds the account in real time, pending authorization and approval. A deposit request via credit or debit card into a player account funds the account in real time, pending authorization and approval. From time to time, issuing banks may place security blocks on cards – clients may need to call their bank to have these blocks removed.

    The company reserves the right to request for trader identification documents, at its own discretion, for verification purposes, upon deposit when the cumulative deposit amount exceeds £2,000 (or the equivalent in another approved currency) whether the deposit is processed as a single deposit or cumulatively over time.

    The trader can impose self-deposit limits by contacting the support team via email on customersupport@imperialoptions.com.

  • 13. Fees and Charges

    The Client may access all records of transactions on line at no charge.

    Inactivity Fee:

    For more information please click here

    FAQ

    For any enquiries about Dormant Account Policy clients should contact the Company Support Department at customersupport@imperialoptions.com or refer to the General Terms and Conditions.

    Updates

    The Company will perform a periodical review and may update the Dormant Account Policy.
    The Policy is in line with the Company’s operational model, therefore in case of any changes in the operations, these will be properly reflected in the Policy.
    In this respect, the clients hereby agree to accept the posting of a revised Dormant Account Policy electronically on the website as the actual notice of the Company to its clients.
    The Company encourages its clients to periodically review the Company’s website www.ImperialOptions.com for relevant notices and updates to the existing policy.

  • 15. FIBR (Full Investment Bonus Refund)

    The company offer a product called FIBR (Full Investment Bonus Refund) that allows clients some confidence in the event their positions are unsuccessful.

    FIBR is only available ONCE per client and is non-transferrable and can be extend at the companies discretion

    FIBR is available only through an RM or other agent of the company, and is not available for purchase through the Site or any third parties.

    The company reserves the right, at its sole discretion, to suspend or cancel the provision of the FIBR product at any time without due notice, however all FIBR provisions made while the product is active will be honored by the Company. The company reserves the right, at its sole discretion, to refuse the issue of FIBR to any client at any time for any reason.

    FIBR is available for deposits between £1000 (or in equivalent currency) and £30,000.

    Once a FIBR product has been issued and confirmed as activated, the client will receive the following confidence:

    — If at any point in the first 30 days of activation of FIBR client loses 100% of the funds deposited, The company will refund the entire amount as a bonus.

    — FIBR Bonus does fall under the companies specific bonus policy. FIBRs cannot be used for withdrawals until such time as the total amount of the FIBR has been turned over 8 times. By way of example, if a client has a £10,000 FIBR, they must achieve a turnover of £80,000 before funds can be withdrawn.

    — Once FIBR has been turned over, the FIBR will be deemed to be cash and can be withdrawn by the client.

    Should client not achieve a turnover of at least 5 times the value of the FIBR after 90 days from the date it was awarded, FIBR will be cancelled and removed from clients account without notice to the client.

    Should the client withdraw funds during the initial 30-day period of the FIBR product, or before a FIBR has been issued to the client, the FIBR product will be cancelled, and the client will be entitled to no FIBR.

    FIBR is in no way a guarantee of future results, or performance, and is offered as an additional service by the company that may be accepted by the client at their sole discretion.

    It is the responsibility of the client to understand the terms and conditions of the FIBR product. In issuing a FIBR product, The company assumes the client has read, understands and agrees to all FIBR terms and conditions.

    Notwithstanding the above, no funds can be withdrawn until 90 days from the date on which the client received the FIBR and no funds can be withdrawn unless the client has turned over their initial deposit at least 8 times.

  • 16. One on One Training Sessions

    The customer may offer clients, from time to time, one-on-one training session at its discretion, or as parts of promotions and/or advertising. One-on-one training sessions are complimentary when redeemed by a client as part of a promotion and/or advertising campaign, or when offered to client by a member of the companies staff. Training sessions will include basic product knowledge, simple trading strategies and an introduction to market news and analysis. Information presented to a client at a training session should not be construed by client to be investment or financial advice. Client is permitted to take notes during training sessions, however no electronic recording devices will be permitted.

  • 17. Additional Features

    The company does not guarantee the availably of add-on features (including, but not limited to, 60 seconds). While we endeavor to make add-on features available to all customers for all assets, The company at its sole discretion, may suspend, remove or modify these features without notice at any time. The company will honor any use of the feature prior to its removal, suspension or modification. Customers cannot request that add-on features be made available at any time.

  • 18. Asset Suspension

    The company may suspend assets and/or features due to, but not limited to, the following causes:

    — A problem with the feed that prevents the company from properly displaying correct rates, thus preventing the client from having a fair trade.

    — Unusual market conditions that may prevent the client from holding a fair trade, for example a Forex computer problem.

  • 19. Limited Liability

    The company undertakes to supply steady Services on the Site. However, The company assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of the Site or Services.

    The company is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, hardware, software, failure due to technical problems or traffic congestion on the Internet or on any of the Site or Services.

    To the maximum extent permitted by applicable law, under no circumstances shall the company be responsible for any loss or damage resulting from use of the Site or Services, from any content posted on or through the Site or Services, or from the conduct of any users of the Site or Services, whether online or offline.

    IN NO EVENT SHALL THE COMPANY OR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO THE CLIENT FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, ARISING OUT OF, OR IN CONNECTION WITH CLIENT’S USE OF THE SITE OR SERVICES, INCLUDING BUT NOT LIMITED TO THE QUALITY, ACCURACY, OR UTILITY OF THE INFORMATION PROVIDED AS PART OF, OR THROUGH THE SITE OR FOR ANY INVESTMENT DECISIONS MADE ON THE BASIS OF SUCH INFORMATION, WHETHER THE DAMAGES ARE FORESEEABLE AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION AND IN NO EVENT SHALL THE COMPANY’ CUMULATIVE LIABILITY TO THE CLIENT EXCEED THE AMOUNT OF MONEY CLIENT TRANSFERRED OR DEPOSITED IN CLIENT’S ACCOUNT ON THE SITE IN RELATION TO THE TRANSACTION GIVING RISE TO SUCH LIABILITY.

    The client further acknowledges that they are responsible for reviewing the expiration dates for the binary options, which are located on the Company’s official platform.

    The Client acknowledges that he/she has not relied on or been induced to enter into this Agreement by a representation other than those expressly set out in this Agreement. The Company will not be liable to the Client for a representation that is not set out in this Agreement and that is not fraudulent.

  • 20. Anti-Money Laundering

    No person shall abuse this site for the purpose of money laundering. The Compay and RM’s may employ best-practice anti-money laundering (AML) procedures. The company reserves the right to refuse to do business with, to discontinue to do business with, and to reverse the transactions of clients who do not accept or conform to the following AML requirements and policies:

    • Live clients must provide all requested information upon registration.

    • Funds will only be paid to the individual who initially registered to open a live account and specifically only to the originating credit card or account on file.

    • When a client maintains an account by means of telegraphic deposits, funds will only be distributed to the holder of the originating bank account. When making deposits in this manner, it is the responsibility of the live client to ensure that the client’s account number and registered name of the account owner accompany all transfers to The Company.

    • When a client funds an account by means of a credit/debit card deposit, funds will only be distributed to the individual whose name appears on the card used to make the deposit and only be paid back to the same card

    • Only one account is allowed per person. No funds may be collected on accounts opened in false names or on multiple accounts opened by the same person.

    • The Company may, from time to time, at its sole discretion, require a client to provide additional proof of identity, such as a notarized copy of passport or other means of identity verification, as is deemed necessary and prudent under the circumstances and may at its sole discretion suspend an account until such proof has been provided to its satisfaction.

    Any suspicious or fraudulent transactions will be immediately reported to the relevant authorities.

  • 21. Intellectual Property

    All content, trademarks, services marks, trade names, logos and icons are the property of The company, its affiliates and agents, and are protected by copyright laws and international treaties and provisions.

    All Clients agree not to delete any copyright notices or other indications of protected intellectual property rights from materials that the client receives from the RM’s or downloads and prints from the Site. Clients will not obtain any intellectual property rights in, or any right or license to use such materials or the Site, other than as set out in this Agreement.

    Images displayed in approved RM materials or on the Site are either the property of The company or used with permission. The Client agrees not to upload, post, reproduce or distribute any information, software or other material protected by copyright or any other intellectual property rights (as well as rights of publicity and privacy) without first obtaining the permission of the owner of such rights and the prior written consent of The company.

  • 22. Indemnification

    Client agrees to defend and indemnify the company and its officers, directors, employees, and agents and to hold them harmless from and against any and all claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney’s fees and costs, arising out of or in any way connected with:

    a. Client’ access to or use of the Site or Services;

    b. Client’s violation of any of the terms of this Agreement; or

    c. Client’s breach of any applicable laws or regulations.

  • 23. Term and Termination

    23.1. Without prejudice to the Company’s rights under this Agreement to terminate it immediately without prior notice to the Client, the Company may terminate this Agreement with immediate effect by giving at least seven Business Days Written Notice to the Client. The Client shall have the right to terminate this Agreement with immediate effect by giving at least seven Business Days Written Notice to the Company.

    23.2. Termination by any Party will not affect any obligation which has already been incurred by either Party or any legal rights or obligations which may already have arisen under the Agreement or any Transactions made hereunder.

    23.3. Upon termination of this Agreement, all amounts payable by the Client to the Company will become immediately due and payable including (but without limitation) all outstanding costs and any other amounts payable to the Company, any charges and additional expenses incurred or to be incurred by the Company as a result of the termination of the Agreement.

    23.4. Once notice of termination of this Agreement is sent and before the termination date:

    (a) The Client will have an obligation close all his Open Positions. If he fails to do so, upon termination, the Company will close any Open Positions at current prices;

    (b) The Company will be entitled to cease to grant the Client access to the Platform(s) or may limit the functionalities the Client is allowed to use on the Platform(s);

    (c) The Company will be entitled to refuse to accept new Orders from the Client;

    (d) The Company will be entitled to refuse to the Client to withdraw money from the Trading Account and the Company reserves the right to keep Client’s funds as necessary to close positions which have already been opened and/or pay any pending obligations of the Client under the Agreement.

    23.5. Upon Termination any or all the following may apply:

    (a) The Company has the right to combine any Client Accounts of the Client, to consolidate the Balances in such Client Accounts and to set off those Balances;

    (b) The Company has the right to close the Trading Account(s);

    (c) The Company has the right to convert any currency in the Trading Accounts;

    (d) The Company has the right to close out the Client’s Open Positions;

    (e) In absence of illegal activity or suspected illegal activity or fraud of the Client or instructions from the relevant authorities, if there is Balance in the Client’s favour, the Company will (after withholding such amounts that in the Company’s absolute discretion considers appropriate in respect of future liabilities) pay such Balance to the Client as soon as reasonably practicable and supply him with a statement showing how that Balance was arrived at and, where appropriate, instruct any Nominee or/and any Custodian to also pay any applicable amounts. Such funds shall be delivered in accordance to the Client’s Instructions to the Client. It is understood that the Company will effect payments only to an account in the name of the Client. The Company has the right to refuse, at its discretion, to effect thirty party payments. In the event that the Client fails to provide instructions or the Client cannot be reached at his last known address, the Company shall forward such funds (at its sole discretion) directly to his bank account as notified to us or by way of a check sent by mail to the address recorded in his Registration Data. It is the Client’s responsibility to update his Registration Data, the company having no liability towards the Client for any lost money.

    23 b. Event of Default

    23 b.1. Each of the following constitutes an “Event of Default”:

    (a) The failure of the Client to perform any obligation due to the Company.

    (b) If an application is made in respect of the Client pursuant to the Bankruptcy Act or any equivalent act in another Jurisdiction (if the Client is an individual), if a partnership, in respect of one or more of the partners, or if a company, a receiver, trustee, administrative receiver or similar officer is appointed, or if the Client makes an arrangement or composition with the Client’s creditors or any procedure which is similar or analogous to any of the above is commenced in respect of the Client.

    (c) The Client is unable to pay the Client’s debts when they fall due.

    (d) Where any representation or warranty made by the Client is or becomes untrue.

    (e) The Client (if the Client is an individual) dies or is declared absent or becomes of unsound mind.

    (f) Any other circumstance where the Company reasonably believes that it is necessary or desirable to take any action set out in paragraph 23 b.2. of this Client Agreement.

    (g) An action set out in paragraph 23 b.2 is required by a competent regulatory authority or body or court.

    (h) The Client involves the Company in any type of fraud or illegality or breach of Applicable Regulations or is at risk of involving the Company in any type of fraud or illegality or breach of Applicable Regulations.

    (i) In cases of material violation by the Client of the requirements established by legislation of the relevant countries, such materiality determined in good faith by the Company.

    (j) If the Company suspects that the Client is engaged into money laundering activities, or terrorist financing, or card fraud, or other criminal activities.

    (k) The Company reasonably suspects that the Client performed a prohibited action as set out in these terms.

    (l) The Company reasonably suspects that the Client performed abusive trading such as set out in these terms.

    (m) The Company reasonably suspects that the Client opened the Client Account fraudulently.

    23 b.2. If an Event of Default occurs the Company may, at its absolute discretion, at any time and without prior Written Notice, take one or more of the following actions:

    (a) Terminate this Agreement immediately without prior notice to the Client.

    (b) Cancel any Open Positions.

    (c) Temporarily or permanently bar access to the Platform or suspend or prohibit any functions of the Platform.

    (d) Reject or Decline or refuse to transmit or execute any Order of the Client.

    (e) Restrict the Client’s trading activity.

    (f) In the case of fraud, reverse the funds back to real owner or according to the
    instructions of the law enforcement authorities of the relevant country.

    (g) Cancel of profits gained through abusive trading or the application of artificial intelligence in the Client Account arbitrage, Scalping or exploit any temporal and/or minor inaccuracy in any rate or price offered on the Trading Platform.

    (h) Immediately cancel all trades that were executed by the client.

    (i) Take legal action for any losses suffered by the Company.

  • 24. Privacy and Security Policy

    The main website does its utmost to ensure the privacy, confidentiality and security of its clients and preserved both their throughout their interaction with the Company and afterwards, to the fullest extent achievable by the company.

    When clients register with the Company, they acknowledge their willingness to share with the Company certain private information that will be used for the purpose of confirming the client’s identity and ensuring the security of their deposits and account. This information is collected in line with our stringent verification procedures that are used to deter international money laundering operations and to ensure that security and safety of our customer’s activity throughout.

    Our clients undertake to supply us with true, updated and accurate information about their identity. Furthermore, they are required to state categorically that they are registering and trading on their own behalf and are not seeking at any time to act any manner which could be considered fraudulent nor are they seeking to impersonate any other individuals for any purpose whatsoever.

    The Company’s data collection procedures include the collection of client’s freely disclosed information as shared with the Company, in addition to the placement of cookies for the purpose of gathering data about the manner in which client’s interact with the Company’s website. These tools for gathering client’s information are employed for the purpose of ensuring the customer’s own security and all data collected by the Company is shared only with individuals within the Company who are involved with the verification of customer account information for the express purpose of ensuring the customer’s confidentiality and security.

    The Company will never disclose any private or otherwise confidential information in regards to our clients to third parties without the express, written consent of our clients, except in such specific cases in which disclosure is a requirement under law, or is otherwise necessary in order to perform verification analysis on the client’s identity for the purpose of safeguarding their account and securing their personal information.

    By registering with the Company and through the voluntary interaction they undertake with the Company’s products and/or services the client confirms and agrees that they consent to the use of all or part of the information they supply concerning their account, the transactions they undertake through it and the interactions which they perform with the Company on behalf of the Company. All interactions the customer undertakes with the Company will be stored by the Company for the purposes of record and as such may be employed by the Company is such cases that disputes arise between clients and the Company.

    The Company does its utmost to ensure the confidentiality of its clients’ personal information including the implementation of data protection procedures designed to ensure client confidentiality. The Company ensures that its data protection policy is regularly updated in order to ensure that client’s information is continually safeguarded.

    From time to time, the Company may contact clients, whether by phone or email, for the purpose of offering them further information about the Company. In addition, the Company may, on occasion, seek to contact clients, whether by phone or email, for the purpose of informing them on unique promotional offerings provided by the Company for the client. Client’s consent to receipt of such contact when they consent to our terms and conditions of use when registering with the Company. Any person wishing to opt out of further contact with the Company must contact the Company as according to the terms and conditions.

  • 25. Force Majeure

    30.1 A Force Majeure Event includes without limitation each of the following:

    (a) Government actions, the outbreak of war or hostilities, the threat of war, acts of terrorism, national emergency, riot, civil disturbance, sabotage, requisition, or any other international calamity, economic or political crisis.

    (b) Act of God, Earthquake, tsunami, hurricane, typhoon, accident, storm, flood, fire, epidemic or other natural disaster.

    (c) Labor disputes and lock-out.

    (d) Suspension on a Market, or the fixing of minimum or maximum prices for an asset on the Market, a regulatory ban on the activities of any party (unless the Company has caused that ban), decisions of state authorities, governing bodies of self-regulating organizations, decisions of governing bodies of organized platforms.

    (e) A financial services moratorium having been declared by appropriate regulatory authorities or any other acts or regulations of regulatory, governmental, supervisory, regulatory or supranational body or authority.

    (f) Breakdown, failure or malfunction of any electronic, network and communications lines (not due to bad faith or willful default of the company).

    (g) Any event, act or circumstances not reasonably within the Company’s control and the effect(s) of that event is such that the Company is not in a position to take any reasonable action to cure the default.

    (h) The imposition of limits or special or unusual terms on the platform in any such market or on any such event.

    30.2 If the Company determines in its reasonable opinion that a Force Majeure Event exists (without prejudice to any other rights under the Agreement) the Company may without prior notice and at any time take any or all of the following steps:

    (a) Suspend or modify the application of any or all terms of the Agreement to the extent that the Force Majeure Event makes it impossible or impractical for the Company to comply with them.

    (b) Take, or omit to take all such other actions as the Company deems to be reasonably appropriate in the circumstances with regard to the position of the Company, the Client, and other clients.

    (c) Shut down the Platform in case of malfunction for maintenance or to avoid damage.

    (d) Cancel any Client Orders.

    (e) Refuse to accept Orders from Clients.

    (f) Inactivate the Client Account

    30.3 Except as expressly provided in this Agreement, the Company will not be liable or have any responsibility for any type of loss or damage arising out of failure, interruption, or delay in performing its obligations under this Agreement where such failure, interruption or delay is due to a Force Majeure event.

  • 26. Complaints

    The complaints procedure at the company has been structured to ensure that any concerns are dealt with as quickly as possible. To file a complaint with us, please follow this process.

    1. The first step to filing a complaint at is to contact the Customer Support / Help Desk on e-mail address customersupport@imperialoptions.com. Please allow three to five working days for a reply, following the submission of your complaint details. If you do not feel that your complaint was adequately resolved, you can ask for your complaint be escalated to the second step of the complaint process. Please note you must wait for a proposed solution in phase 1 before requesting an escalation. Once the complaint has been escalated, your ticket, along with all correspondence, will be automatically sent for review. Please allow a further three to five working days for a response from the Compliance Officer. If more time is required, we will contact you to let you know of a date when you can expect to hear from us next. Please allow a Maximum time frame of 5 weeks for any escalated complaints that require more due diligence and supporting documents.

  • 27. EURONEXT ASSETS

    The following Trademarks Used is/are registered trademark(s) of Euronext N.V. or its subsidiaries

    CAC
    BNP PARIBAS
    TOTAL
    ORANGE S.A.
    LOUIS VUITTON
    VIVENDI SA
    DANONE SA
    PUBLICIS GROUP
    CAC FUTURE
    BNP VS BARCLAYS
    DAX VS CAC
    PSI 20
    RENAULT
    FTSE F VS CAC F
    SANOFI
    AXA SA
    FTSE F VS CAC F
    BMW VS RENAULT
    Vodafone VS ORANGE
    BENFICA

     

  • 28. Third Party Applications

    In the event you select and use any third party software application to provide you with trading programs, signals, advice, risk management or other trading assistance or a third party hosting or trading application, which applications may have direct access or connectivity to your Account. Imperial options.com and its Affiliates accept no obligation with respect to, nor assume any responsibility for, the performance of any application, product or service provided by an Expert Advisor or third party hosting or trading application provider which applications, products or services you shall use at your own risk. With respect to any applications, products or services provided by any Expert Advisor or third party hosting or trading
    application provider imperialoptions.com and its Affiliates:.

    (a) make no warranty or representation of any kind, whether express or implied;

    (b) disclaim any responsibility or obligation as to their merchantability or fitness for any purpose;

    (c) disclaim any responsibility and shall not be liable for any damages that may be suffered by you, including loss of funds, data or service interruptions as a result of their use.

    (d) disclaim any responsibility for the accuracy, quality or completeness of any information(facts, analysis, recommendations or other opinions) obtained from or through a third party (including your Imperialoptions.com Account information a reliable record of which you acknowledge and agree may only be found at your imperialoptions.com website Account);

    (e) disclaim any responsibility for connection speed, efficiency or availability between third party applications and third party hosting or trading applications and imperialoptions.com Trading Systems;

    (f) neither give any undertaking nor make any warranty or representation that any indications of past or future performance provided by an third party can be, or would have been, achieved through the use of imperialoptions.com Trading Systems or otherwise.

    (g) neither give any undertaking nor make any warranty or representation that any investment performance that may be achieved with or through an Expert Advisor or third party hosting or trading application with another broker or dealing service can or shall be achieved through the use of imperialoptions.com Trading Systems.

    29. The provisions of clause 28 shall apply irrespective of whether or not imperial options.com (or its Affiliates offer, promote or endorse to you the Expert Adviser or a third-party hosting or trading application.